Privacy Policy

Privacy Policy

Introduction

Welcome to https://dentist-in-mcallen.mcallendentalcare.com (hereafter referred to as “the Company,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we collect, use, and safeguard the personal information of individuals who interact with our website, applications, services, and products (collectively referred to as “our platform”).

Scope

This policy covers all aspects of our platform, including:

  1. Our official website located at https://dentist-in-mcallen.mcallendentalcare.com
  2. All associated mobile applications and software services
  3. Any interactive features or tools offered through our platform
  4. User interactions with our content, whether through browsing, subscriptions, purchases, or communications

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using our applications and services as an authorized user
  2. Visiting websites linked to this Privacy Statement
  3. Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: This includes usernames, passwords, and account settings you create when registering for our services.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data about your financial status or transactions made through our platform.
  4. Purchase Information: Items you buy from us, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile phone numbers.
  6. Location Data: Information about your geographical location when using our services on a mobile device.
  7. Feedback: Any comments, reviews, or ratings you provide to improve our platform and services.
  8. Social Media Information: Details from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Data about products you view, search for, or purchase on our website.

We gather this data through various means, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your browser when you visit our site. They play a crucial role in enhancing user experience and enabling certain features. Our use of cookies includes:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login, language preferences, and secure transactions.
  2. Preference Cookies: Used to remember user settings, such as layout preferences, and provide customized experiences.
  3. Analytics Cookies: These track website usage for analytics purposes, helping us understand how users interact with our platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data. This process helps ensure your privacy and prevents unauthorized access to outdated information.

Security Measures

The protection of your personal data is a top priority. We implement robust security measures, including:

  1. Encryption: We use encryption protocols for data storage and transmission to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our platform is designed for a general audience, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments to inaccurate or incomplete personal information.
  3. Erasure/Right to be Forgotten: Asking us to delete or remove your personal data from our records.
  4. Restriction: Limiting the use or processing of your personal data under certain circumstances.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right not to be subject to automated individual decision-making or profiling.

To exercise these rights, please contact our Data Protection Officer using the information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding privacy and data protection, please contact us:

  • Email: [email protected]
  • Mail: Privacy Team, Dentist in McAllen, 123 Main Street, McAllen, TX 78501